Consent to collection and use of personal data
- What we collect: your name, phone number, email (optional), your pet's name and species, symptoms and requests, preferred visit date (optional).
- Why: to contact you about your booking request and to guide your visit.
- How long: destroyed without delay once the booking request has been handled, except where a law requires us to keep it longer.
- You may decline. If you do, we cannot take an online booking request, but you can still book by phone.
Consent text version 2026-09-20