How it worksFrom your first request to discharge, in order
It runs in order: request, testing, surgery, recovery.
Request and reservation
Send a request and we reply in the order received
STEP 01Request
Fill in a reservation request on the reservation page.
STEP 02Reservation call
We reply in order to arrange your visit.
STEP 03Confirming the visit
Please come with the patient on the reserved date.
Testing and decision
We discuss surgery and its schedule based on the test results
STEP 04Suitability testing
Preliminary tests are carried out for accurate treatment.
STEP 05Decision and scheduling
We discuss in detail whether to operate, and when, based on the patient's condition and the diagnosis.
STEP 06Care before surgery
Care before surgery is needed for a successful operation and a fast recovery.
Surgery and recovery
From the operation to follow-up after discharge
STEP 07Surgery
Surgery takes place in a stable environment: a dedicated cardiac operating room with positive-pressure ventilation and up-to-date anesthesia equipment.
STEP 08Hospital stay
The patient recovers under the care of a dedicated ICU team, 24 hours a day.
STEP 09Discharge
With regular examinations and follow-up, we stand behind the patient's health and the owner's unending love.
Frequently asked questions
What owners ask most about reservations and testing
Is heart surgery really necessary?
Cardiac care is divided into general cardiac consultations and heart surgery consultations. A detailed consultation will find the treatment that suits the patient best.
How is the decision to operate made?
Treatment is decided from your reservation request and the results of suitability testing. It takes accurate testing and careful discussion.
How long does it take from testing to surgery?
The diagnosis, the patient's current condition and the recovery period all differ, so we will advise you in consultation after your request and testing.
Can I choose the veterinarian?
Some veterinarians' schedules change because of surgery, outside activities or emergencies, so please ask in advance when you reserve.
Can I consult a veterinarian by phone?
A first cardiac consultation is an in-depth one and is available in person only. Whether or not surgery follows, the patient's condition can be confirmed accurately only by examination, so we recommend visiting after making a reservation.
We have already been tested elsewhere. Do we need to be tested again?
For an accurate diagnosis and treatment plan, the existing records you provide must also be read and assessed by NewHeart's team, who have broad clinical experience. Echocardiography with speckle tracking, which follows the heart muscle, and joint reading with imaging specialists allow a more precise assessment.
How do I make a reservation?
Fill in a reservation request on the reservation page. We reply in order and arrange your visit and consultation.
Reservation
A detailed consultation finds the treatment that suits the patient best